Return and Refund Policy

At HealthSmith, we prioritize your satisfaction with our products. If you encounter any issues with your purchase, please review our return and refund policy below:

1. Returns Eligibility:

Returns are accepted only for defective products.
The product must be unused, in its original packaging, and in the same condition as when you received it.

2. Return Process:

If you believe you have received a defective product, please contact our customer service team within 10 days of receiving your order. You can reach us via email at healthsmith.co@gmail.com or by phone at +91 9356911176.

Our customer service team will assist you in initiating the return process and provide you with a Return Authorization (RA) number if your return is deemed eligible.

3. Replacement Policy:

We strive to offer replacements for defective products whenever possible. Once your return is received and inspected, we will send you a replacement for the defective item.

4. Refund Policy:

In the event that a replacement product is not available due to stock constraints, you will be eligible for a full refund of the defective product's purchase price. The refund will be issued to the original method of payment within [5-10 working days] days of the return being processed.

5. Return Shipping:

Customers process the return on our website, by email, or by contacting us at healthsmith.co@gmail.com or +91 935691176.

7. Contact Us:

If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact our customer service team at healthsmith.co or  +91 9356911176

8. Policy Changes:

HealthSmith reserves the right to modify this return and refund policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase on healthsmith.co you acknowledge that you have read, understood, and agreed to our return and refund policy.